LinkNet Broadnet
A broadband and connection management platform for LinkNet Broadnet. It runs the whole customer journey in one place: leads and feasibility checks, vendors and purchases, installations, live sites, billing with dues and profit, terminations and support tickets. A live dashboard shows customers, active connections, billing and vendor costs at a glance.
The client
LinkNet Broadnet is an internet and broadband service provider based in Pune, Maharashtra. Its team manages enquiries, vendor links, installations and monthly billing for business connections across many sites.
The challenge
The work was spread across spreadsheets and messages: leads, feasibility checks, vendor purchases, installation status and invoices were tracked separately, which made dues, renewals and profit hard to follow.
What we built
- Dashboard: total customers, leads, active connections, connections expiring soon, total billed, received, due, gross profit, open tickets, pending terminations and total vendor cost.
- Leads & feasibility: capture enquiries and check feasibility before a connection is offered.
- Vendors & purchases: manage vendors and the links bought from them, with costs and renewals.
- Installations & live sites: track each installation with photos and reports until the site goes live.
- Billing: invoices, automatic renewal invoices, payments received, dues and profit per connection.
- Terminations & support: handle disconnection requests and support tickets.
- Users & roles: secure sign-in with role-based access for administrators, staff and customers, on desktop and mobile.
Technology
ASP.NET Core (.NET) API, Angular web app and PostgreSQL database.
Technologies
.NET
Angular
PostgreSQL